Class Action



Bell Mobility Privacy Breach Class Action

Charney Lawyers and Sutts, Strosberg LLP have commenced a class action lawsuit on behalf of all Bell Canada cell phone customers who had or have accounts with data plans at any time on or after November 16, 2013.


Click here to read a press release from Charney Lawyers and Sutts, Strosberg LLP, dated April 16, 2015.

The lawsuit seeks compensation for Bell's tracking of their customers' internet usage and creation of a customer profile database without the consent of their customers. The database contains Bell customers' personal information, including the websites the customers visited, their usage of applications, television viewing habits, calling patterns, billing address, location, age, gender, primary language, credit score, average revenue per user, plan type and device information. This information was used to develop targeted advertising campaigns for third party advertisers as part of the company's Relevant Advertising Program or "RAP".

On April 7, 2015, after receiving an unprecedented number of complaints, the Office of the Privacy Commissioner issued a report finding that Bell did not receive the informed consent of its customers before entering their information in the RAP. This was contrary to the Personal Information Protection and Electronic Documents Act. Click here to read the Privacy Commissioner's report.

Additional information is available at our Bell Mobility Privacy Breach Class Action webpage.



If you are a potential claimant and wish to support the Class Action and be included in our Class Action database, please fill out the webform here under the Questionnaire tab.

There is no financial obligation to register. Once you register we will notify you of all important developments via email. There is no fee unless we recover. See Class Action Fees.

IMPORTANT: All personal information provided to Charney Lawyers through the webform will be held strictly confidential.

Charney Lawyers and Sutts, Strosberg LLP are experienced in litigating class actions, including privacy related class actions.


May 13, 2019

Ontario Superior Court has certified a privacy breach class action against Bell  arising out of the Bell RAP program. The class is estimated to include approximately 5 million Bell Mobility customers.


Read the decision here.




The site is not designed to answer questions about your individual situation or entitlement. Do not rely upon the information provided on this website as legal advice in respect of your individual situation nor use it as substitute for individual legal advice.

The information collected about potential class members will assist counsel in prosecuting the class action and assessing what damages were suffered by the class as a whole. Providing the information requested does not make you the client of Charney Lawyers or and Sutts, Strosberg LLP. The court will ultimately decide who will be included as a class member.

This website will be updated from time to time to provide potential class members with information as it becomes available.





"Class action lawsuit alleging Bell privacy violations moves ahead" - The Toronto Star, May 14, 2019

Read the article here

"Bell faces $750 million lawsuit over targeted ad program" - The Financial Post, April 17, 2015

Read the article here

"Bell faces $750M lawsuit over advertising program" - The Toronto Star, April 17, 2015

Read the article here

"$750M class-action lawsuit filed against Bell Canada for alleged privacy breach" - The Toronto Sun, April 17, 2015

Read the article here

"Bell faces $750M lawsuit over tracking of cellphone customer Internet usage" - The Canadian Press, April 16, 2015

Read the article here

Republished in The Globe and Mail

Republished in The Montreal Gazette

"750M$ réclamés à Bell dans un recours collectif" - La Presse Canadienne, 16 avril 2015

Lire l'article ici


Judicial Endorsements


“I find that the plaintiff’s counsel presented a well prepared, organized and efficient case… The medical issues were complex. It involved evidence of psychiatrists, physiatrists, orthopaedic surgeons, occupational therapists, future care specialists, vocational alternatives, forensic accounting and quantification of damages. The jury had to be presented with present valuations of past and future loss of income and projections of future care costs."


-Giordano v. Li [Ontario Superior Court of Justice, 2015]

Ted Charney represented the plaintiff in this three week personal injury jury trial securing a $900,000 verdict for chronic pain syndrome.

"Charney... is unquestionably qualified to act as counsel."


-Ison T Auto Sales v. Zurich Insurance [Ontario Court of Appeal, 2011]

Ted Charney acted for Ison T Auto Sales i.e. Toronto Honda on the appeal.

"The Whiting Group Counsel Team consists of 11 law firms from 7 provinces across Canada and includes some of the most experienced class action firms in Canada with a broad range of experience in class actions with particular expertise in product liability class actions and personal injury. Four of these law firms are in Ontario where the action will be based and includes counsel who are very experienced in class action litigation and have the resources and experience to advance this claim in Ontario or on a national scale. This fact favours the Whiting Group."


-Whiting et al v. Menu Foods Income Fund [Ontario Superior Court of Justice, 2007]

Charney Lawyers was a member of the Whiting Group and appeared as counsel on the motion to decide carriage.

"Mr. Charney conducted the Applicant's case in an exemplary and efficient manner, which was to the benefit of all concerned, his clients, the insurer and myself alike."


-Amoa-Williams v. Allstate Insurance Co. of Canada [Financial Services Commission of Ontario, 2001]

Ted Charney acted for the insured.



Who you gonna call - Ted Charney
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